As the state of NSW opens up and people start making plans for the upcoming holiday season, make sure your customers know about your terms and conditions (T&Cs) before they book.
The NSW Government has kindly put together a checklist that will help tourism businesses understand their rights and obligations around refunds, making changes or cancelling a booking.
View the checklist here
Get free personalised support for your business from a Service NSW Business Concierge by calling 13 77 88
Source: NSW Government